['Privacy Policy for our Online Platform\n\nAt Tranquil Touch Spa Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our online platform for wellness and beauty services.\n\nInformation We Collect \nWe may collect and process the following data about you: \n- Personal identification information such as your name, contact details, and postal address. \n- Booking information including appointment dates, service preferences, and payment details. \n- Health information necessary for providing therapeutic and wellness treatments, only with your explicit consent. \n- Technical data such as IP address, browser type, and usage data collected through cookies and similar technologies. \n\nHow We Use Your Information \nYour information is used solely to: \n- Provide and manage your appointments and deliver our therapeutic massages, facial treatments, body scrubs, aromatherapy, manicure and pedicure, and holistic wellness consultations. \n- Communicate with you about your bookings, special offers, and service updates. \n- Comply with legal obligations and resolve any disputes. \n- Improve our services and user experience through data analysis. \n\nLegal Basis for Processing \nWe process your personal data based on your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate interest in efficiently operating our wellness services. \n\nData Sharing and Disclosure \nWe do not sell or rent your personal information to third parties. We may share your details only with: \n- Trusted service providers assisting in booking management and payment processing, under strict confidentiality agreements. \n- Legal authorities if required by law to comply with regulatory requests or protect the rights and safety of our company and users. \n\nData Retention \nWe retain your personal data only as long as necessary to provide services and fulfill legal requirements. Once your data is no longer needed, it is securely deleted or anonymized. \n\nYour Rights Under GDPR \nYou have the right to: \n- Access the personal data we hold about you. \n- Request correction of inaccurate or incomplete information. \n- Request deletion of your data where applicable. \n- Object to or restrict certain processing activities. \n- Request data portability in a structured, machine-readable format. \n- Withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal. \nTo exercise any of these rights, please contact us through our physical address listed below. \n\nCookies and Tracking Technologies \nOur online platform uses cookies to enhance your browsing experience and analyze usage patterns. You can manage cookie preferences through your browser settings. \n\nSecurity \nWe implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. \n\nChildren’s Privacy \nOur services are intended for adults. We do not knowingly collect personal data from individuals under the age of 18. \n\nChanges to This Privacy Policy \nWe may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. We encourage you to review this page regularly for any updates. \n\nHow to Contact Us \nIf you have any questions or concerns regarding this Privacy Policy or your personal data, please write to us at: \nTranquil Touch Spa Ltd \n28 Lavender Hill \nSuite 3B \nLondon, Greater London \nSW11 5RN \nUnited Kingdom \n\nThank you for trusting our online platform with your wellness and beauty needs. Your privacy is important to us.', 0.0012144000000000002, 'gpt-4.1-mini']